Skills That Last a Lifetime.
Careers That Begin With Training.
The LG-CSR Retail Trainees Skill Training Programme: equipping India’s youth with the retail knowledge, customer service skills, and professional confidence to build lasting careers, with SARAS as the implementation partner.
INTRODUCTION
Skill development is not just a policy priority, it is a life-changing intervention for the millions of young Indians entering the workforce each year, often without the practical knowledge employers are looking for. The LG Electronics Skill Development Project addresses exactly this gap: connecting youth with structured, industry-aligned training that leads to real jobs in the retail and customer service sector.
Implemented in collaboration between LG Electronics India Ltd. and SARAS, the LG CSR Retail Trainees Skill Training Programme is designed to prepare candidates for careers in retail operations, customer handling, and professional workplace environments, while providing comprehensive support through assessment, certification, and placement assistance.
For every young person who walks into an LG skill training centre, this is more than a course. It is a gateway to confidence, to a first job, to an income that supports a family, to a future they had the ability to build but needed the right support to access.
BACKGROUND & NEED
LG Electronics India Ltd., through its CSR commitment, recognised this opportunity: to invest in India’s youth not just as future consumers but as future employees and to do so through a programme that offers real training, real assessment, and real placement support. SARAS was chosen as the implementation partner for this initiative, given its proven capacity to mobilise, train, and support vulnerable youth across communities.
Without structured skill training, young candidates face a cycle of rejection, informal low-wage work, and missed opportunity. With the right training including retail operations, customer service, communication, grooming, and professional conduct the same candidates become employable, confident, and productive contributors to the workforce.
LG Electronics India Ltd., through its CSR commitment, recognised this opportunity: to invest in India’s youth not just as future consumers but as future employees and to do so through a programme that offers real training, real assessment, and real placement support. SARAS was chosen as the implementation partner for this initiative, given its proven capacity to mobilise, train, and support vulnerable youth across communities.
Programme Objectives & Implementation Framework
The LG Electronics Skill Development Project combines industry-aligned training, assessment, certification, and placement support to prepare youth for successful careers in the retail sector. Through end-to-end implementation by SARAS, the programme creates clear pathways from training to employment.
Candidate Mobilisation & Enrolment
SARAS identifies and mobilises eligible youth through community outreach, counselling sessions, and awareness drives. Documentation, enrolment, and eligibility verification are completed before training begins.
Industry-Aligned Skill Training
Participants receive structured training in retail operations, customer service, sales techniques, product handling, workplace behaviour, communication, and professional grooming.
Assessment & Certification
Candidates undergo formal assessments conducted by authorised agencies. SARAS supports the certification process, ensuring trainees meet industry standards and improve workforce readiness.
Placement & Career Support
Certified candidates receive interview preparation, employer connections, and placement assistance. Ongoing support helps trainees transition successfully into sustainable employment opportunities.
F.A.Q.
Frequently Asked Questions
Eligible candidates are unemployed youth in the target locations who meet the programme’s basic educational and age requirements. Specific eligibility criteria are communicated during mobilisation and enrolment. Contact SARAS for current eligibility details.
Yes. All candidates who complete training are assessed by authorised agencies.
Those who meet the standards receive a formal certification recognised in the retail industry.
Yes. Placement support is a core component of the programme. SARAS connects certified candidates with employment opportunities, facilitates interview preparation, and tracks candidates’ placement outcomes.
The programme is a CSR initiative – training, assessment, and placement support are provided free of cost to selected candidates.